Skip to main content
Help Center/How It Works

How It Works

A detailed look at every stage of the BillRazor process, from upload to savings.

1

Upload

You upload a photo or PDF of your medical bill. Our system accepts hospital bills, ER bills, dental bills, surgical bills, and pharmacy statements. The file is encrypted immediately and stored in HIPAA-compliant storage.

2

Scan

Our system reads every line item from your bill. It identifies procedure codes, descriptions, dates of service, and amounts charged.

3

Errors

Each line item is checked against multiple federal databases: fair pricing benchmarks, national billing rules, drug pricing data, and hospital price transparency data. We identify inflated charges, procedures that should be billed together, duplicates, pharmacy markups, and balance billing errors.

4

Authorize

If errors are found, you review the results and sign a quick authorization so we can contact the hospital on your behalf. You provide a credit card which is only charged if we save you money.

5

Negotiate

We contact the hospital billing department with evidence of the errors and negotiate a correction. If they do not respond, we follow up and escalate through multiple channels.

6

Save

When the hospital reduces your bill, we confirm the new amount and charge your card % of the reduction. You keep the remaining %. If we cannot reduce your bill, you pay nothing.