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BAPTIST MEDICAL CENTER SOUTH — Quality & Patient Safety

MONTGOMERY, AL · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

1

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,588

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.03

Above national average

Quality Measures

51

CMS-tracked metrics

Quality Score

20

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

6

Better than average

Lower infection rates

24

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.56No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.43No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days16933.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases19.54No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases18.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.92No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.46No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.03No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days18193.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases34.24No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases24.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.70No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.56No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2.53No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures167.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases5.47No Different than National Benchmark
SSI - Colon Surgery: Observed Cases7.00No Different than National Benchmark
SSI - Colon Surgery1.28No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures73.00Not Available
SSI - Abdominal Hysterectomy: Predicted Cases0.77Not Available
SSI - Abdominal Hysterectomy: Observed Cases2.00Not Available
MRSA Bacteremia: Lower Confidence Limit0.79No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2.37No Different than National Benchmark
MRSA Bacteremia: Patient Days99263.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases9.14No Different than National Benchmark
MRSA Bacteremia: Observed Cases13.00No Different than National Benchmark
MRSA Bacteremia1.42No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.32Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.75Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days93785.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases42.20Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases21.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.50Better than the National Benchmark

What quality scores mean for patients at BAPTIST MEDICAL CENTER SOUTH

BAPTIST MEDICAL CENTER SOUTH holds a CMS overall rating of 1 out of 5 stars, based on publicly reported quality measures. This places it at #47 out of 51 hospitals in AL. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. BAPTIST MEDICAL CENTER SOUTH's average excess readmission ratio is 1.03x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 6 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at BAPTIST MEDICAL CENTER SOUTH) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About BAPTIST MEDICAL CENTER SOUTH Quality

What is BAPTIST MEDICAL CENTER SOUTH's CMS star rating?

BAPTIST MEDICAL CENTER SOUTH has an overall CMS star rating of 1 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate BAPTIST MEDICAL CENTER SOUTH?

Patient satisfaction data for BAPTIST MEDICAL CENTER SOUTH is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does BAPTIST MEDICAL CENTER SOUTH have higher-than-average readmission rates?

BAPTIST MEDICAL CENTER SOUTH's average excess readmission ratio is 1.03. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does BAPTIST MEDICAL CENTER SOUTH compare to other AL hospitals?

BAPTIST MEDICAL CENTER SOUTH's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other AL hospitals on this page. The state peers section shows the top-rated hospitals in AL for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.