Skip to main content

ELMHURST MEMORIAL HOSPITAL — Quality & Patient Safety

ELMHURST, IL · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

4

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,224

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.06

Above national average

Quality Measures

52

CMS-tracked metrics

Quality Score

80

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

11

Better than average

Lower infection rates

23

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.36Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days10385.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases8.21Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.28No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.46No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days9936.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases8.53No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases6.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.70No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.06No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit1.25No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures198.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases5.31No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2.00No Different than National Benchmark
SSI - Colon Surgery0.38No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit1.95No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures193.00No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases1.53No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases0.00No Different than National Benchmark
SSI - Abdominal Hysterectomy0.00No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.55No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit3.32No Different than National Benchmark
MRSA Bacteremia: Patient Days89877.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases3.33No Different than National Benchmark
MRSA Bacteremia: Observed Cases5.00No Different than National Benchmark
MRSA Bacteremia1.50No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.03Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.22Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days87812.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases43.91Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases4.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.09Better than the National Benchmark

What quality scores mean for patients at ELMHURST MEMORIAL HOSPITAL

ELMHURST MEMORIAL HOSPITAL holds a CMS overall rating of 4 out of 5 stars, based on publicly reported quality measures. This places it at #24 out of 124 hospitals in IL. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. ELMHURST MEMORIAL HOSPITAL's average excess readmission ratio is 1.06x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 6 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at ELMHURST MEMORIAL HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

Had a stay at ELMHURST MEMORIAL HOSPITAL?

Upload your bill and our system compares every line item against regional benchmarks. See exactly how your charges compare in 60 seconds.

No credit card required. Results in 60 seconds.

Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About ELMHURST MEMORIAL HOSPITAL Quality

What is ELMHURST MEMORIAL HOSPITAL's CMS star rating?

ELMHURST MEMORIAL HOSPITAL has an overall CMS star rating of 4 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate ELMHURST MEMORIAL HOSPITAL?

Patient satisfaction data for ELMHURST MEMORIAL HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does ELMHURST MEMORIAL HOSPITAL have higher-than-average readmission rates?

ELMHURST MEMORIAL HOSPITAL's average excess readmission ratio is 1.06. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does ELMHURST MEMORIAL HOSPITAL compare to other IL hospitals?

ELMHURST MEMORIAL HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other IL hospitals on this page. The state peers section shows the top-rated hospitals in IL for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.