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FRANCISCAN HEALTH MICHIGAN CITY — Quality & Patient Safety

MICHIGAN CITY, IN · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

3

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

398

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.09

Above national average

Quality Measures

50

CMS-tracked metrics

Quality Score

60

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

0

Better than average

Lower infection rates

30

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.18No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.93No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days6139.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases4.24No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases3.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.71No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.22No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2.35No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days4923.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases3.48No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases3.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.86No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.03No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2.68No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures72.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases1.84No Different than National Benchmark
SSI - Colon Surgery: Observed Cases1.00No Different than National Benchmark
SSI - Colon Surgery0.54No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures32.00Not Available
SSI - Abdominal Hysterectomy: Predicted Cases0.28Not Available
SSI - Abdominal Hysterectomy: Observed Cases0.00Not Available
MRSA Bacteremia: Lower Confidence Limit0.56No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit5.95No Different than National Benchmark
MRSA Bacteremia: Patient Days33572.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases1.37No Different than National Benchmark
MRSA Bacteremia: Observed Cases3.00No Different than National Benchmark
MRSA Bacteremia2.19No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.44No Different than National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit1.11No Different than National Benchmark
Clostridium Difficile (C.Diff): Patient Days33572.00No Different than National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases25.12No Different than National Benchmark
Clostridium Difficile (C.Diff): Observed Cases18.00No Different than National Benchmark
Clostridium Difficile (C.Diff)0.72No Different than National Benchmark

What quality scores mean for patients at FRANCISCAN HEALTH MICHIGAN CITY

FRANCISCAN HEALTH MICHIGAN CITY holds a CMS overall rating of 3 out of 5 stars, based on publicly reported quality measures. This places it at #50 out of 85 hospitals in IN. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. FRANCISCAN HEALTH MICHIGAN CITY's average excess readmission ratio is 1.09x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 5 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at FRANCISCAN HEALTH MICHIGAN CITY) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About FRANCISCAN HEALTH MICHIGAN CITY Quality

What is FRANCISCAN HEALTH MICHIGAN CITY's CMS star rating?

FRANCISCAN HEALTH MICHIGAN CITY has an overall CMS star rating of 3 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate FRANCISCAN HEALTH MICHIGAN CITY?

Patient satisfaction data for FRANCISCAN HEALTH MICHIGAN CITY is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does FRANCISCAN HEALTH MICHIGAN CITY have higher-than-average readmission rates?

FRANCISCAN HEALTH MICHIGAN CITY's average excess readmission ratio is 1.09. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does FRANCISCAN HEALTH MICHIGAN CITY compare to other IN hospitals?

FRANCISCAN HEALTH MICHIGAN CITY's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other IN hospitals on this page. The state peers section shows the top-rated hospitals in IN for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.