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KAISER FOUNDATION HOSPITAL - SAN FRANCISCO — Quality & Patient Safety

SAN FRANCISCO, CA · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

4

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

2,262

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

N/A

At or below average

Quality Measures

46

CMS-tracked metrics

Quality Score

80

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

12

Better than average

Lower infection rates

24

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.37No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.68No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days7532.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases8.25No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases7.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.85No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.54No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2.02No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days6550.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases8.18No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases9.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)1.10No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.61No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit3.15No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures159.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases3.96No Different than National Benchmark
SSI - Colon Surgery: Observed Cases6.00No Different than National Benchmark
SSI - Colon Surgery1.51No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.28No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit5.58No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures154.00No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases1.19No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases2.00No Different than National Benchmark
SSI - Abdominal Hysterectomy1.69No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.01Better than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit0.97Better than the National Benchmark
MRSA Bacteremia: Patient Days67687.00Better than the National Benchmark
MRSA Bacteremia: Predicted Cases5.08Better than the National Benchmark
MRSA Bacteremia: Observed Cases1.00Better than the National Benchmark
MRSA Bacteremia0.20Better than the National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.11Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.44Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days59888.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases34.83Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases8.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.23Better than the National Benchmark

What quality scores mean for patients at KAISER FOUNDATION HOSPITAL - SAN FRANCISCO

KAISER FOUNDATION HOSPITAL - SAN FRANCISCO holds a CMS overall rating of 4 out of 5 stars, based on publicly reported quality measures. This places it at #51 out of 266 hospitals in CA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission rates are one of the strongest indicators of care quality. Hospitals with high readmission rates often face challenges in discharge planning and care coordination — issues that can also manifest in billing complexity. When a patient is readmitted, the resulting bills multiply, making accurate billing on the initial stay even more critical.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at KAISER FOUNDATION HOSPITAL - SAN FRANCISCO) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About KAISER FOUNDATION HOSPITAL - SAN FRANCISCO Quality

What is KAISER FOUNDATION HOSPITAL - SAN FRANCISCO's CMS star rating?

KAISER FOUNDATION HOSPITAL - SAN FRANCISCO has an overall CMS star rating of 4 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate KAISER FOUNDATION HOSPITAL - SAN FRANCISCO?

Patient satisfaction data for KAISER FOUNDATION HOSPITAL - SAN FRANCISCO is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does KAISER FOUNDATION HOSPITAL - SAN FRANCISCO have higher-than-average readmission rates?

Readmission rate data for KAISER FOUNDATION HOSPITAL - SAN FRANCISCO is based on the CMS Hospital Readmissions Reduction Program, which tracks whether patients are readmitted within 30 days for conditions like heart failure, pneumonia, and hip/knee replacement.

How does KAISER FOUNDATION HOSPITAL - SAN FRANCISCO compare to other CA hospitals?

KAISER FOUNDATION HOSPITAL - SAN FRANCISCO's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other CA hospitals on this page. The state peers section shows the top-rated hospitals in CA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.