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LEHIGH VALLEY HOSPITAL — Quality & Patient Safety

ALLENTOWN, PA · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

4

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,589

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.09

Above national average

Quality Measures

54

CMS-tracked metrics

Quality Score

80

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

24

Better than average

Lower infection rates

6

Same as average

Near national rate

6

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.38Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.89Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days30132.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases35.37Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases21.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.59Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.32Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.69Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days34691.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases54.72Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases26.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.47Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.19Better than the National Benchmark
SSI - Colon Surgery: Upper Confidence Limit0.85Better than the National Benchmark
SSI - Colon Surgery: Number of Procedures602.00Better than the National Benchmark
SSI - Colon Surgery: Predicted Cases16.34Better than the National Benchmark
SSI - Colon Surgery: Observed Cases7.00Better than the National Benchmark
SSI - Colon Surgery0.43Better than the National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit1.25Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit5.63Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures274.00Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases2.46Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases7.00Worse than the National Benchmark
SSI - Abdominal Hysterectomy2.85Worse than the National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.47No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit1.37No Different than National Benchmark
MRSA Bacteremia: Patient Days305588.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases16.78No Different than National Benchmark
MRSA Bacteremia: Observed Cases14.00No Different than National Benchmark
MRSA Bacteremia0.83No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.26Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.45Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days284160.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases138.88Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases48.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.35Better than the National Benchmark

What quality scores mean for patients at LEHIGH VALLEY HOSPITAL

LEHIGH VALLEY HOSPITAL holds a CMS overall rating of 4 out of 5 stars, based on publicly reported quality measures. This places it at #31 out of 122 hospitals in PA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. LEHIGH VALLEY HOSPITAL's average excess readmission ratio is 1.09x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 6 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (6 measures worse than average at LEHIGH VALLEY HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About LEHIGH VALLEY HOSPITAL Quality

What is LEHIGH VALLEY HOSPITAL's CMS star rating?

LEHIGH VALLEY HOSPITAL has an overall CMS star rating of 4 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate LEHIGH VALLEY HOSPITAL?

Patient satisfaction data for LEHIGH VALLEY HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does LEHIGH VALLEY HOSPITAL have higher-than-average readmission rates?

LEHIGH VALLEY HOSPITAL's average excess readmission ratio is 1.09. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does LEHIGH VALLEY HOSPITAL compare to other PA hospitals?

LEHIGH VALLEY HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other PA hospitals on this page. The state peers section shows the top-rated hospitals in PA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.