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NORTHEAST GEORGIA MEDICAL CENTER, INC — Quality & Patient Safety

GAINESVILLE, GA · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

2

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,105

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

0.98

At or below average

Quality Measures

54

CMS-tracked metrics

Quality Score

40

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

18

Better than average

Lower infection rates

12

Same as average

Near national rate

6

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.35Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.83Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days39839.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases38.12Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases21.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.55Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.15Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.52Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days29214.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases34.49Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases10.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.29Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.58No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit1.44No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures737.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases20.18No Different than National Benchmark
SSI - Colon Surgery: Observed Cases19.00No Different than National Benchmark
SSI - Colon Surgery0.94No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.35No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.77No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures253.00No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases2.17No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases3.00No Different than National Benchmark
SSI - Abdominal Hysterectomy1.39No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit1.14Worse than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit2.40Worse than the National Benchmark
MRSA Bacteremia: Patient Days239501.00Worse than the National Benchmark
MRSA Bacteremia: Predicted Cases16.63Worse than the National Benchmark
MRSA Bacteremia: Observed Cases28.00Worse than the National Benchmark
MRSA Bacteremia1.68Worse than the National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.33Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.59Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days218588.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases104.52Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases47.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.45Better than the National Benchmark

What quality scores mean for patients at NORTHEAST GEORGIA MEDICAL CENTER, INC

NORTHEAST GEORGIA MEDICAL CENTER, INC holds a CMS overall rating of 2 out of 5 stars, based on publicly reported quality measures. This places it at #51 out of 79 hospitals in GA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. NORTHEAST GEORGIA MEDICAL CENTER, INC's average excess readmission ratio is 0.98x the national average, indicating readmission rates at or below the national norm. This hospital reports readmission data across 6 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (6 measures worse than average at NORTHEAST GEORGIA MEDICAL CENTER, INC) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About NORTHEAST GEORGIA MEDICAL CENTER, INC Quality

What is NORTHEAST GEORGIA MEDICAL CENTER, INC's CMS star rating?

NORTHEAST GEORGIA MEDICAL CENTER, INC has an overall CMS star rating of 2 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate NORTHEAST GEORGIA MEDICAL CENTER, INC?

Patient satisfaction data for NORTHEAST GEORGIA MEDICAL CENTER, INC is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does NORTHEAST GEORGIA MEDICAL CENTER, INC have higher-than-average readmission rates?

NORTHEAST GEORGIA MEDICAL CENTER, INC's average excess readmission ratio is 0.98. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is at or below the national average. Source: CMS Hospital Readmissions Reduction Program.

How does NORTHEAST GEORGIA MEDICAL CENTER, INC compare to other GA hospitals?

NORTHEAST GEORGIA MEDICAL CENTER, INC's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other GA hospitals on this page. The state peers section shows the top-rated hospitals in GA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.