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NORTHEASTERN VERMONT REGIONAL HOSPITAL — Quality & Patient Safety

SAINT JOHNSBURY, VT · Critical Access Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

3

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

267

Survey responses

Patient Satisfaction

4.0/5

Overall HCAHPS score

Avg Readmission Ratio

N/A

At or below average

Quality Measures

28

CMS-tracked metrics

Quality Score

60

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

0

Better than average

Lower infection rates

10

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection: Number of Device Days124.00Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases0.03Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0.00Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2.05No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days599.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases1.46No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.00No Different than National Benchmark
MRSA Bacteremia: Patient Days4899.00Not Available
MRSA Bacteremia: Predicted Cases0.10Not Available
MRSA Bacteremia: Observed Cases0.00Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit2.77No Different than National Benchmark
Clostridium Difficile (C.Diff): Patient Days4899.00No Different than National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases1.08No Different than National Benchmark
Clostridium Difficile (C.Diff): Observed Cases0.00No Different than National Benchmark
Clostridium Difficile (C.Diff)0.00No Different than National Benchmark

What quality scores mean for patients at NORTHEASTERN VERMONT REGIONAL HOSPITAL

NORTHEASTERN VERMONT REGIONAL HOSPITAL holds a CMS overall rating of 3 out of 5 stars, based on publicly reported quality measures. This places it at #6 out of 13 hospitals in VT. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission rates are one of the strongest indicators of care quality. Hospitals with high readmission rates often face challenges in discharge planning and care coordination — issues that can also manifest in billing complexity. When a patient is readmitted, the resulting bills multiply, making accurate billing on the initial stay even more critical.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at NORTHEASTERN VERMONT REGIONAL HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

Had a stay at NORTHEASTERN VERMONT REGIONAL HOSPITAL?

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About NORTHEASTERN VERMONT REGIONAL HOSPITAL Quality

What is NORTHEASTERN VERMONT REGIONAL HOSPITAL's CMS star rating?

NORTHEASTERN VERMONT REGIONAL HOSPITAL has an overall CMS star rating of 3 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate NORTHEASTERN VERMONT REGIONAL HOSPITAL?

Patient satisfaction data for NORTHEASTERN VERMONT REGIONAL HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does NORTHEASTERN VERMONT REGIONAL HOSPITAL have higher-than-average readmission rates?

Readmission rate data for NORTHEASTERN VERMONT REGIONAL HOSPITAL is based on the CMS Hospital Readmissions Reduction Program, which tracks whether patients are readmitted within 30 days for conditions like heart failure, pneumonia, and hip/knee replacement.

How does NORTHEASTERN VERMONT REGIONAL HOSPITAL compare to other VT hospitals?

NORTHEASTERN VERMONT REGIONAL HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other VT hospitals on this page. The state peers section shows the top-rated hospitals in VT for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.