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NORTHSIDE HOSPITAL — Quality & Patient Safety

ATLANTA, GA · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

3

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

3,855

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.04

Above national average

Quality Measures

53

CMS-tracked metrics

Quality Score

60

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

6

Better than average

Lower infection rates

18

Same as average

Near national rate

12

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.68No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.73No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days14228.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases16.17No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases18.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)1.11No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.52No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.63No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days10074.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases12.50No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases12.00No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.96No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit1.14Worse than the National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2.65Worse than the National Benchmark
SSI - Colon Surgery: Number of Procedures475.00Worse than the National Benchmark
SSI - Colon Surgery: Predicted Cases12.37Worse than the National Benchmark
SSI - Colon Surgery: Observed Cases22.00Worse than the National Benchmark
SSI - Colon Surgery1.78Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit1.31Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit2.84Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures1645.00Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases13.24Worse than the National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases26.00Worse than the National Benchmark
SSI - Abdominal Hysterectomy1.96Worse than the National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.43No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit1.43No Different than National Benchmark
MRSA Bacteremia: Patient Days233844.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases13.33No Different than National Benchmark
MRSA Bacteremia: Observed Cases11.00No Different than National Benchmark
MRSA Bacteremia0.82No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.16Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.35Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days167149.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases100.38Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases24.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.24Better than the National Benchmark

What quality scores mean for patients at NORTHSIDE HOSPITAL

NORTHSIDE HOSPITAL holds a CMS overall rating of 3 out of 5 stars, based on publicly reported quality measures. This places it at #29 out of 79 hospitals in GA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. NORTHSIDE HOSPITAL's average excess readmission ratio is 1.04x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 5 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (12 measures worse than average at NORTHSIDE HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About NORTHSIDE HOSPITAL Quality

What is NORTHSIDE HOSPITAL's CMS star rating?

NORTHSIDE HOSPITAL has an overall CMS star rating of 3 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate NORTHSIDE HOSPITAL?

Patient satisfaction data for NORTHSIDE HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does NORTHSIDE HOSPITAL have higher-than-average readmission rates?

NORTHSIDE HOSPITAL's average excess readmission ratio is 1.04. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does NORTHSIDE HOSPITAL compare to other GA hospitals?

NORTHSIDE HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other GA hospitals on this page. The state peers section shows the top-rated hospitals in GA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.