Skip to main content

NORTHWEST TEXAS HOSPITAL — Quality & Patient Safety

AMARILLO, TX · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

3

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

608

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

0.98

At or below average

Quality Measures

53

CMS-tracked metrics

Quality Score

60

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

12

Better than average

Lower infection rates

24

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.52No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.73No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days10350.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases11.06No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases11.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.99No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.21Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.97Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days10095.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases14.22Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases7.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.49Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.38No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2.27No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures164.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases4.87No Different than National Benchmark
SSI - Colon Surgery: Observed Cases5.00No Different than National Benchmark
SSI - Colon Surgery1.03No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.18No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.63No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures207.00No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases1.82No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases2.00No Different than National Benchmark
SSI - Abdominal Hysterectomy1.10No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit0.57No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2.59No Different than National Benchmark
MRSA Bacteremia: Patient Days76707.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases5.35No Different than National Benchmark
MRSA Bacteremia: Observed Cases7.00No Different than National Benchmark
MRSA Bacteremia1.31No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.08Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.41Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days64838.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases30.78Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases6.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.20Better than the National Benchmark

What quality scores mean for patients at NORTHWEST TEXAS HOSPITAL

NORTHWEST TEXAS HOSPITAL holds a CMS overall rating of 3 out of 5 stars, based on publicly reported quality measures. This places it at #124 out of 197 hospitals in TX. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. NORTHWEST TEXAS HOSPITAL's average excess readmission ratio is 0.98x the national average, indicating readmission rates at or below the national norm. This hospital reports readmission data across 5 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at NORTHWEST TEXAS HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

Had a stay at NORTHWEST TEXAS HOSPITAL?

Upload your bill and our system compares every line item against regional benchmarks. Hospitals with lower quality ratings have higher rates of billing discrepancies — a review is especially worthwhile.

No credit card required. Results in 60 seconds.

Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About NORTHWEST TEXAS HOSPITAL Quality

What is NORTHWEST TEXAS HOSPITAL's CMS star rating?

NORTHWEST TEXAS HOSPITAL has an overall CMS star rating of 3 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate NORTHWEST TEXAS HOSPITAL?

Patient satisfaction data for NORTHWEST TEXAS HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does NORTHWEST TEXAS HOSPITAL have higher-than-average readmission rates?

NORTHWEST TEXAS HOSPITAL's average excess readmission ratio is 0.98. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is at or below the national average. Source: CMS Hospital Readmissions Reduction Program.

How does NORTHWEST TEXAS HOSPITAL compare to other TX hospitals?

NORTHWEST TEXAS HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other TX hospitals on this page. The state peers section shows the top-rated hospitals in TX for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.