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OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT — Quality & Patient Safety

SHREVEPORT, LA · Acute Care Hospitals

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

3

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

172

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

N/A

At or below average

Quality Measures

38

CMS-tracked metrics

Quality Score

60

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

5

Better than average

Lower infection rates

17

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.32No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2.44No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2994.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases3.96No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases4.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)1.01No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days176.00Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases0.23Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0.00Not Available
SSI - Colon Surgery: Number of Procedures5.00Not Available
SSI - Colon Surgery: Predicted Cases0.17Not Available
SSI - Colon Surgery: Observed Cases0.00Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.03No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.04No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures181.00No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases1.62No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases1.00No Different than National Benchmark
SSI - Abdominal Hysterectomy0.62No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2.54No Different than National Benchmark
MRSA Bacteremia: Patient Days24068.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases1.18No Different than National Benchmark
MRSA Bacteremia: Observed Cases0.00No Different than National Benchmark
MRSA Bacteremia0.00No Different than National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.49Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days13117.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases6.14Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases0.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.00Better than the National Benchmark

What quality scores mean for patients at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT holds a CMS overall rating of 3 out of 5 stars, based on publicly reported quality measures. This places it at #24 out of 48 hospitals in LA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission rates are one of the strongest indicators of care quality. Hospitals with high readmission rates often face challenges in discharge planning and care coordination — issues that can also manifest in billing complexity. When a patient is readmitted, the resulting bills multiply, making accurate billing on the initial stay even more critical.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

Had a stay at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT?

Upload your bill and our system compares every line item against regional benchmarks. Hospitals with lower quality ratings have higher rates of billing discrepancies — a review is especially worthwhile.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT Quality

What is OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT's CMS star rating?

OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT has an overall CMS star rating of 3 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT?

Patient satisfaction data for OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT have higher-than-average readmission rates?

Readmission rate data for OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT is based on the CMS Hospital Readmissions Reduction Program, which tracks whether patients are readmitted within 30 days for conditions like heart failure, pneumonia, and hip/knee replacement.

How does OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT compare to other LA hospitals?

OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other LA hospitals on this page. The state peers section shows the top-rated hospitals in LA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.