OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL — Quality & Patient Safety
GREENVILLE, KY · Acute Care Hospitals · Emergency services available
Source: CMS Hospital Compare, HCAHPS Survey
By BillRazor Research · Last updated June 1, 2026 · View pricing data
CMS Overall Hospital Quality
Out of 5 stars · CMS Hospital Compare rating
N/A
Patients recommend
173
Survey responses
Patient Satisfaction
5.0/5
Overall HCAHPS score
Avg Readmission Ratio
1.01
Above national average
Quality Measures
33
CMS-tracked metrics
Quality Score
80
Composite index
Patient Satisfaction — HCAHPS Survey Scores
Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.
Excess Readmission Ratios by Condition
Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.
Healthcare-Associated Infections (HAI)
Performance vs national benchmarks on hospital-acquired infection measures.
0
Better than average
Lower infection rates
6
Same as average
Near national rate
0
Worse than average
Higher infection rates
| Measure | Score | vs National |
|---|---|---|
| Central Line Associated Bloodstream Infection: Number of Device Days | 400.00 | Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.24 | Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 | Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 703.00 | Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.38 | Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 | Not Available |
| SSI - Colon Surgery: Number of Procedures | 35.00 | Not Available |
| SSI - Colon Surgery: Predicted Cases | 0.92 | Not Available |
| SSI - Colon Surgery: Observed Cases | 1.00 | Not Available |
| MRSA Bacteremia: Patient Days | 5538.00 | Not Available |
| MRSA Bacteremia: Predicted Cases | 0.18 | Not Available |
| MRSA Bacteremia: Observed Cases | 0.00 | Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.06 | No Different than National Benchmark |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 1.18 | No Different than National Benchmark |
| Clostridium Difficile (C.Diff): Patient Days | 5538.00 | No Different than National Benchmark |
| Clostridium Difficile (C.Diff): Predicted Cases | 5.61 | No Different than National Benchmark |
| Clostridium Difficile (C.Diff): Observed Cases | 2.00 | No Different than National Benchmark |
| Clostridium Difficile (C.Diff) | 0.36 | No Different than National Benchmark |
What quality scores mean for patients at OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL
OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL holds a CMS overall rating of 4 out of 5 stars, based on publicly reported quality measures. This places it at #11 out of 56 hospitals in KY. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.
Readmission data offers a particularly important signal. OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL's average excess readmission ratio is 1.01x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 3 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.
Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.
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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.
Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.
Frequently Asked Questions About OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL Quality
What is OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL's CMS star rating?
OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL has an overall CMS star rating of 4 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.
How do patients rate OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL?
Patient satisfaction data for OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.
Does OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL have higher-than-average readmission rates?
OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL's average excess readmission ratio is 1.01. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.
How does OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL compare to other KY hospitals?
OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other KY hospitals on this page. The state peers section shows the top-rated hospitals in KY for context.
Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.