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PARMA COMMUNITY GENERAL HOSPITAL — Quality & Patient Safety

PARMA, OH · Acute Care Hospitals

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

4

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,668

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.06

Above national average

Quality Measures

49

CMS-tracked metrics

Quality Score

80

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

11

Better than average

Lower infection rates

18

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.75Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days4433.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases3.99Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0.00Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.01Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.77Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days6204.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases6.40Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases1.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.16Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.44No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit4.71No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures63.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases1.73No Different than National Benchmark
SSI - Colon Surgery: Observed Cases3.00No Different than National Benchmark
SSI - Colon Surgery1.73No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures6.00Not Available
SSI - Abdominal Hysterectomy: Predicted Cases0.05Not Available
SSI - Abdominal Hysterectomy: Observed Cases0.00Not Available
MRSA Bacteremia: Lower Confidence Limit0.02No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2.19No Different than National Benchmark
MRSA Bacteremia: Patient Days46232.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2.25No Different than National Benchmark
MRSA Bacteremia: Observed Cases1.00No Different than National Benchmark
MRSA Bacteremia0.44No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.34No Different than National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit1.02No Different than National Benchmark
Clostridium Difficile (C.Diff): Patient Days46232.00No Different than National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases21.33No Different than National Benchmark
Clostridium Difficile (C.Diff): Observed Cases13.00No Different than National Benchmark
Clostridium Difficile (C.Diff)0.61No Different than National Benchmark

What quality scores mean for patients at PARMA COMMUNITY GENERAL HOSPITAL

PARMA COMMUNITY GENERAL HOSPITAL holds a CMS overall rating of 4 out of 5 stars, based on publicly reported quality measures. This places it at #35 out of 120 hospitals in OH. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. PARMA COMMUNITY GENERAL HOSPITAL's average excess readmission ratio is 1.06x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 5 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at PARMA COMMUNITY GENERAL HOSPITAL) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

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Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About PARMA COMMUNITY GENERAL HOSPITAL Quality

What is PARMA COMMUNITY GENERAL HOSPITAL's CMS star rating?

PARMA COMMUNITY GENERAL HOSPITAL has an overall CMS star rating of 4 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate PARMA COMMUNITY GENERAL HOSPITAL?

Patient satisfaction data for PARMA COMMUNITY GENERAL HOSPITAL is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does PARMA COMMUNITY GENERAL HOSPITAL have higher-than-average readmission rates?

PARMA COMMUNITY GENERAL HOSPITAL's average excess readmission ratio is 1.06. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does PARMA COMMUNITY GENERAL HOSPITAL compare to other OH hospitals?

PARMA COMMUNITY GENERAL HOSPITAL's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other OH hospitals on this page. The state peers section shows the top-rated hospitals in OH for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.