SENTARA NORFOLK GENERAL HOSPITAL
NORFOLK, VA 23507 · Acute Care Hospitals
146 procedures with CMS pricing data · Source: CMS IPPS Provider Summary, FY2024
By BillRazor Research · Last updated March 26, 2026 · Methodology
Procedures Analyzed
146
With CMS pricing data
Avg Charge-to-Medicare Ratio
5.5x
Chargemaster ÷ Medicare
CMS Quality Rating
Patient experience & outcomes
Hospital Type
Acute Care Hospitals
Voluntary non-profit - Other
Above 90th Percentile
0%
Compared to VA hospitals
Understanding Your Costs
When you receive a bill from SENTARA NORFOLK GENERAL HOSPITAL, you are typically seeing the hospital's “chargemaster” rate — its published list price for each service. According to CMS data, SENTARA NORFOLK GENERAL HOSPITAL lists chargemaster rates that average 5.5x the corresponding Medicare reimbursement amount across 146 procedures with publicly available pricing data (Source: CMS IPPS Provider Summary, FY2024).
The median hospital in VA has a chargemaster-to-Medicare ratio of 4.6x, with ratios across the state ranging from 2.0x to 16.7x. At 5.5x, this facility’s average ratio is above the state median. 70 hospitals in VA report pricing data to CMS (Source: CMS IPPS Provider Summary).
The procedure with the largest gap between the listed price and Medicare reimbursement at SENTARA NORFOLK GENERAL HOSPITAL is KIDNEY TRANSPLANT (DRG 652). The listed chargemaster rate is $272,522, while Medicare reimburses $19,406 for the same procedure — a ratio of 14.0x (Source: CMS IPPS Provider Summary, FY2024).
What does this actually mean for your bill? Chargemaster rates are rarely what patients pay. If you have insurance, your insurer has negotiated a separate rate — often 40–60% less than the listed price. If you are uninsured, you may be able to negotiate directly with the hospital or request financial assistance. The chargemaster-to-Medicare ratio is a useful reference point for understanding listed pricing, but it does not represent what most patients will owe out of pocket.
SENTARA NORFOLK GENERAL HOSPITAL is a voluntary non-profit - other acute care hospitals facility with a CMS quality rating of 3/5 stars. Note: CMS quality ratings measure patient outcomes and experience, not pricing. A hospital with high listed prices may provide excellent care, and pricing data alone should not be used to evaluate the quality of a healthcare provider.
Listed Chargemaster Rates vs Medicare Reimbursement — Top Procedures by Ratio
Source: CMS IPPS Provider Summary, FY2024. Chargemaster rates are list prices and may not reflect actual patient costs.
Procedure Pricing Lookup
Search for a specific procedure or DRG code to see listed chargemaster rates and Medicare reimbursement amounts.
| Procedure | DRG | Listed Charge | Medicare Reimb. | Ratio | State Position | |
|---|---|---|---|---|---|---|
| KIDNEY TRANSPLANT | 652 | $272,522 | $19,406 | 14.0x | 0th | Compare your bill |
| KIDNEY TRANSPLANT WITH HEMODIALYSIS WITH MCC | 650 | $365,186 | $37,075 | 9.8x | 1th | Compare your bill |
| MAJOR BLADDER PROCEDURES WITH CC | 654 | $155,767 | $19,195 | 8.1x | 1th | Compare your bill |
| ACUTE MYOCARDIAL INFARCTION, DISCHARGED ALIVE WITHOUT CC/MCC | 282 | $40,889 | $5,227 | 7.8x | 1th | Compare your bill |
| INFECTIOUS AND PARASITIC DISEASES WITH O.R. PROCEDURES WITH CC | 854 | $98,533 | $12,723 | 7.7x | 1th | Compare your bill |
| PULMONARY EDEMA AND RESPIRATORY FAILURE | 189 | $68,769 | $8,921 | 7.7x | 1th | Compare your bill |
| PERIPHERAL VASCULAR DISORDERS WITH CC | 300 | $48,700 | $6,332 | 7.7x | 1th | Compare your bill |
| CIRCULATORY DISORDERS EXCEPT AMI, WITH CARDIAC CATHETERIZATION WITHOUT MCC | 287 | $60,568 | $8,082 | 7.5x | 1th | Compare your bill |
| OTHER KIDNEY AND URINARY TRACT DIAGNOSES WITH CC | 699 | $62,420 | $8,381 | 7.5x | 1th | Compare your bill |
| KIDNEY AND URINARY TRACT INFECTIONS WITHOUT MCC | 690 | $41,527 | $5,641 | 7.4x | 1th | Compare your bill |
| INTRACRANIAL HEMORRHAGE OR CEREBRAL INFARCTION WITH CC OR TPA IN 24 HOURS | 065 | $51,844 | $7,097 | 7.3x | 1th | Compare your bill |
| CHRONIC OBSTRUCTIVE PULMONARY DISEASE WITH MCC | 190 | $63,841 | $8,966 | 7.1x | 1th | Compare your bill |
| NERVOUS SYSTEM NEOPLASMS WITH MCC | 054 | $71,148 | $10,018 | 7.1x | 1th | Compare your bill |
| POISONING AND TOXIC EFFECTS OF DRUGS WITH MCC | 917 | $90,084 | $13,337 | 6.8x | 1th | Compare your bill |
| NON-EXTENSIVE O.R. PROCEDURES UNRELATED TO PRINCIPAL DIAGNOSIS WITH MCC | 987 | $147,969 | $22,047 | 6.7x | 1th | Compare your bill |
| BONE DISEASES AND ARTHROPATHIES WITHOUT MCC | 554 | $40,116 | $5,987 | 6.7x | 1th | Compare your bill |
| SEIZURES WITHOUT MCC | 101 | $40,466 | $6,052 | 6.7x | 1th | Compare your bill |
| OTHER DISORDERS OF NERVOUS SYSTEM WITH MCC | 091 | $104,859 | $15,696 | 6.7x | 1th | Compare your bill |
| PANCREAS, LIVER AND SHUNT PROCEDURES WITH CC | 406 | $134,743 | $20,253 | 6.7x | 1th | Compare your bill |
| CIRCULATORY DISORDERS EXCEPT AMI, WITH CARDIAC CATHETERIZATION WITH MCC | 286 | $111,871 | $16,914 | 6.6x | 1th | Compare your bill |
| CARDIAC ARRHYTHMIA AND CONDUCTION DISORDERS WITH MCC | 308 | $52,013 | $7,958 | 6.5x | 1th | Compare your bill |
| HYPERTENSION WITHOUT MCC | 305 | $36,736 | $5,635 | 6.5x | 1th | Compare your bill |
| MISCELLANEOUS DISORDERS OF NUTRITION, METABOLISM, FLUIDS AND ELECTROLYTES WITHOUT MCC | 641 | $39,425 | $6,073 | 6.5x | 1th | Compare your bill |
| PERCUTANEOUS CARDIOVASCULAR PROCEDURES WITH DRUG-ELUTING STENT WITHOUT MCC | 247 | $92,129 | $14,245 | 6.5x | 0th | Compare your bill |
| TRACHEOSTOMY FOR FACE, MOUTH AND NECK DIAGNOSES OR LARYNGECTOMY WITH CC | 012 | $176,733 | $27,350 | 6.5x | 0th | Compare your bill |
| RESPIRATORY SYSTEM DIAGNOSIS WITH VENTILATOR SUPPORT <=96 HOURS | 208 | $134,214 | $21,107 | 6.4x | 1th | Compare your bill |
| TRAUMATIC STUPOR AND COMA <1 HOUR WITH CC | 086 | $55,674 | $8,774 | 6.3x | 1th | Compare your bill |
| TRANSIENT ISCHEMIA WITHOUT THROMBOLYTIC | 069 | $36,185 | $5,753 | 6.3x | 0th | Compare your bill |
| PERCUTANEOUS CARDIOVASCULAR PROCEDURES WITH INTRALUMINAL DEVICE WITHOUT MCC | 322 | $86,961 | $13,852 | 6.3x | 0th | Compare your bill |
| CHEST PAIN | 313 | $33,266 | $5,335 | 6.2x | 1th | Compare your bill |
| KIDNEY AND URETER PROCEDURES FOR NEOPLASM WITH CC | 657 | $81,379 | $13,037 | 6.2x | 0th | Compare your bill |
| PERIPHERAL VASCULAR DISORDERS WITH MCC | 299 | $64,573 | $10,371 | 6.2x | 1th | Compare your bill |
| TRAUMATIC STUPOR AND COMA >1 HOUR WITH MCC | 082 | $116,602 | $18,788 | 6.2x | 1th | Compare your bill |
| MAJOR SMALL AND LARGE BOWEL PROCEDURES WITH CC | 330 | $100,460 | $16,197 | 6.2x | 1th | Compare your bill |
| SYNCOPE AND COLLAPSE | 312 | $38,322 | $6,194 | 6.2x | 1th | Compare your bill |
| PULMONARY EMBOLISM WITH MCC OR ACUTE COR PULMONALE | 175 | $67,129 | $10,848 | 6.2x | 1th | Compare your bill |
| MISCELLANEOUS DISORDERS OF NUTRITION, METABOLISM, FLUIDS AND ELECTROLYTES WITH MCC | 640 | $71,567 | $11,582 | 6.2x | 1th | Compare your bill |
| RENAL FAILURE WITH MCC | 682 | $60,753 | $9,893 | 6.1x | 1th | Compare your bill |
| ESOPHAGITIS, GASTROENTERITIS AND MISCELLANEOUS DIGESTIVE DISORDERS WITHOUT MCC | 392 | $34,996 | $5,722 | 6.1x | 1th | Compare your bill |
| CORONARY BYPASS WITH CARDIAC CATHETERIZATION OR OPEN ABLATION WITHOUT MCC | 234 | $203,088 | $33,403 | 6.1x | 0th | Compare your bill |
| HIP AND FEMUR PROCEDURES EXCEPT MAJOR JOINT WITH MCC | 480 | $114,160 | $18,895 | 6.0x | 1th | Compare your bill |
| STOMACH, ESOPHAGEAL AND DUODENAL PROCEDURES WITH CC | 327 | $114,274 | $18,948 | 6.0x | 0th | Compare your bill |
| TRAUMATIC STUPOR AND COMA >1 HOUR WITH CC | 083 | $60,516 | $10,031 | 6.0x | 1th | Compare your bill |
| OTHER DIGESTIVE SYSTEM DIAGNOSES WITH CC | 394 | $45,260 | $7,547 | 6.0x | 1th | Compare your bill |
| HIP REPLACEMENT WITH PRINCIPAL DIAGNOSIS OF HIP FRACTURE WITHOUT MCC | 522 | $84,076 | $14,031 | 6.0x | 1th | Compare your bill |
| PERCUTANEOUS CARDIOVASCULAR PROCEDURES WITH DRUG-ELUTING STENT WITH MCC OR 4+ ARTERIES O | 246 | $144,771 | $24,206 | 6.0x | 1th | Compare your bill |
| MEDICAL BACK PROBLEMS WITHOUT MCC | 552 | $42,903 | $7,208 | 6.0x | 1th | Compare your bill |
| TRACHEOSTOMY WITH MV >96 HOURS OR PRINCIPAL DIAGNOSIS EXCEPT FACE, MOUTH AND NECK WITHOU | 004 | $498,947 | $84,523 | 5.9x | 0th | Compare your bill |
| OTHER DIGESTIVE SYSTEM O.R. PROCEDURES WITH MCC | 356 | $235,116 | $40,544 | 5.8x | 1th | Compare your bill |
| GASTROINTESTINAL HEMORRHAGE WITH CC | 378 | $39,865 | $6,868 | 5.8x | 1th | Compare your bill |
Showing 50 of 146 procedures
All data from CMS IPPS Provider Summary, FY2024. Chargemaster rates are list prices and may not reflect actual patient costs.
Statewide Context
Charge-to-Medicare ratio range across VA hospitals
70 hospitals in VA report pricing data to CMS. This facility's average ratio of 5.5x places it at the lower end of the state range (Source: CMS IPPS Provider Summary).
What You Can Do
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How it worksData: CMS Inpatient Prospective Payment System (IPPS) Provider Summary, FY2024. All data is publicly available under federal law (45 CFR Part 180).
Important: Listed chargemaster rates are not what most insured patients pay. Actual costs depend on your insurance plan's negotiated rates, deductibles, and coverage terms. This information is for educational purposes only and does not constitute medical, legal, or financial advice.
Frequently Asked Questions About SENTARA NORFOLK GENERAL HOSPITAL
How much does SENTARA NORFOLK GENERAL HOSPITAL charge compared to Medicare?
According to CMS IPPS data, SENTARA NORFOLK GENERAL HOSPITAL's listed chargemaster rates average 5.5x the Medicare reimbursement amount across 146 procedures. Chargemaster rates are list prices and are not what most insured patients pay — actual costs depend on insurance negotiations and coverage terms.
What is the most expensive procedure at SENTARA NORFOLK GENERAL HOSPITAL?
The procedure with the highest chargemaster-to-Medicare ratio at SENTARA NORFOLK GENERAL HOSPITAL is KIDNEY TRANSPLANT (DRG 652), with a listed charge of $272,522 compared to Medicare reimbursement of $19,406 — a ratio of 14.0x. Source: CMS IPPS Provider Summary.
Is SENTARA NORFOLK GENERAL HOSPITAL expensive compared to other VA hospitals?
SENTARA NORFOLK GENERAL HOSPITAL's average chargemaster-to-Medicare ratio is 5.5x. Ratios vary significantly across VA hospitals. This ratio reflects listed chargemaster prices, not what patients actually pay. CMS quality ratings, which measure patient outcomes and experience, are separate from pricing data.
Where does the pricing data for SENTARA NORFOLK GENERAL HOSPITAL come from?
All pricing data comes from the Centers for Medicare & Medicaid Services (CMS) Inpatient Prospective Payment System (IPPS) Provider Summary, published under federal price transparency law (45 CFR Part 180). This data is publicly available and updated annually.
How can I check if my bill from SENTARA NORFOLK GENERAL HOSPITAL is correct?
You can upload your bill to BillRazor for a free comparison against publicly available Medicare reimbursement data. Our system analyzes every line item in 60 seconds. Research suggests 49-80% of hospital bills contain errors, including duplicate charges, incorrect procedure codes, and unbundling.
Does SENTARA NORFOLK GENERAL HOSPITAL in NORFOLK, VA accept Medicare?
SENTARA NORFOLK GENERAL HOSPITAL is included in the CMS IPPS Provider Summary, which covers Medicare-participating hospitals. For specific coverage questions, contact SENTARA NORFOLK GENERAL HOSPITAL directly or check with your insurance provider.
Data sourced from CMS IPPS Provider Summary, FY2024. All information is for educational purposes only.