Skip to main content

LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON — Quality & Patient Safety

BURLINGTON, MA · Acute Care Hospitals · Emergency services available

Source: CMS Hospital Compare, HCAHPS Survey

By BillRazor Research · Last updated June 1, 2026 · View pricing data

CMS Overall Hospital Quality

5

Out of 5 stars · CMS Hospital Compare rating

N/A

Patients recommend

1,900

Survey responses

Patient Satisfaction

3.0/5

Overall HCAHPS score

Avg Readmission Ratio

1.03

Above national average

Quality Measures

51

CMS-tracked metrics

Quality Score

100

Composite index

Patient Satisfaction — HCAHPS Survey Scores

Score out of 5.0 based on patient survey responses. Source: CMS HCAHPS.

Excess Readmission Ratios by Condition

Ratio vs national average (1.0 = average). Below 1.0 is better, above 1.0 indicates higher-than-expected readmissions.

Below average (better) Above average

Healthcare-Associated Infections (HAI)

Performance vs national benchmarks on hospital-acquired infection measures.

12

Better than average

Lower infection rates

18

Same as average

Near national rate

0

Worse than average

Higher infection rates

MeasureScorevs National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.42No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.09No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days23777.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases24.56No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases17.00No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)0.69No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.23Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.69Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days21502.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases31.53Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases13.00Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.41Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit0.35No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit1.23No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures545.00No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases14.45No Different than National Benchmark
SSI - Colon Surgery: Observed Cases10.00No Different than National Benchmark
SSI - Colon Surgery0.69No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures127.00Not Available
SSI - Abdominal Hysterectomy: Predicted Cases1.00Not Available
SSI - Abdominal Hysterectomy: Observed Cases5.00Not Available
MRSA Bacteremia: Lower Confidence Limit0.28No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit1.42No Different than National Benchmark
MRSA Bacteremia: Patient Days124645.00No Different than National Benchmark
MRSA Bacteremia: Predicted Cases8.78No Different than National Benchmark
MRSA Bacteremia: Observed Cases6.00No Different than National Benchmark
MRSA Bacteremia0.68No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit0.48Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit0.84Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days124645.00Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases76.84Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases49.00Better than the National Benchmark
Clostridium Difficile (C.Diff)0.64Better than the National Benchmark

What quality scores mean for patients at LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON

LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON holds a CMS overall rating of 5 out of 5 stars, based on publicly reported quality measures. This places it at #4 out of 53 hospitals in MA. Quality ratings aggregate dozens of individual measures — from nurse communication and cleanliness to surgical complication rates and timely care — into a single composite. While no single number captures the full patient experience, the star rating provides a useful starting point for understanding whether a hospital consistently meets or falls short of national performance standards.

Readmission data offers a particularly important signal. LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON's average excess readmission ratio is 1.03x the national average, meaning patients here return to the hospital at a higher-than-expected rate after discharge. This hospital reports readmission data across 6 conditions, and performance varies by diagnosis. High readmission rates can indicate issues with discharge planning, follow-up care coordination, or the initial quality of treatment — all factors that may also correlate with the complexity and accuracy of the resulting hospital bill.

Research consistently shows a correlation between hospital operational quality and billing accuracy. Hospitals that perform well on patient safety, infection control, and care coordination tend to have more robust administrative processes, including medical coding and billing. Conversely, facilities with lower quality scores — particularly those with higher-than-average infection rates (0 measures worse than average at LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON) or elevated readmission ratios — often exhibit higher rates of billing discrepancies. If you have received a bill from a hospital with mixed quality indicators, a line-by-line review against regional benchmarks can identify charges that may not align with the care actually delivered.

Had a stay at LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON?

Upload your bill and our system compares every line item against regional benchmarks. See exactly how your charges compare in 60 seconds.

No credit card required. Results in 60 seconds.

Data from CMS Hospital Compare, HCAHPS Patient Survey, Hospital-Acquired Infection (HAI) reports, and Hospital Readmissions Reduction Program (HRRP). All data is publicly available.

Star ratings and quality measures are published by the Centers for Medicare & Medicaid Services (CMS). This page is for informational purposes only and does not constitute medical advice.

Frequently Asked Questions About LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON Quality

What is LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON's CMS star rating?

LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON has an overall CMS star rating of 5 out of 5, based on the Hospital Compare quality rating system. This rating incorporates patient experience, safety, readmission rates, mortality outcomes, and timely & effective care. Star ratings are updated annually by the Centers for Medicare & Medicaid Services.

How do patients rate LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON?

Patient satisfaction data for LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON is based on the HCAHPS patient survey, which measures experience across dimensions including nurse and doctor communication, staff responsiveness, and cleanliness. Detailed scores are available on this page.

Does LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON have higher-than-average readmission rates?

LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON's average excess readmission ratio is 1.03. A ratio above 1.0 means readmission rates are higher than the national average for the measured conditions. This hospital's readmission rate is above the national average. Source: CMS Hospital Readmissions Reduction Program.

How does LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON compare to other MA hospitals?

LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON's quality metrics, including star rating, patient satisfaction, readmission rates, and infection data, can be compared against other MA hospitals on this page. The state peers section shows the top-rated hospitals in MA for context.

Data sourced from CMS Hospital Compare and HCAHPS Patient Survey. All information is for educational purposes only.